No Return / No Refund Policy for Digital Downloads and Photographs
All sales of digital downloads and photographs are final.
Due to the nature of digital products and photography, once a file has been delivered or downloaded, we do not accept returns, exchanges, or provide refunds for any reason. By completing your purchase, you acknowledge and agree to the following terms:
- Non-Returnable Goods: Digital downloads and photographs cannot be returned once delivered or accessed, as they are non-tangible, irrevocable goods246.
- No Refunds: All purchases are final. We do not offer refunds or exchanges if you change your mind, select the wrong item, or are dissatisfied with your purchase after delivery246.
- Order Accuracy: Please review your order carefully before completing your purchase. If you believe you have received the wrong file or there is a technical issue with your download, contact us within 48 hours of purchase for assistance25.
- Exceptions: Refunds or exchanges may only be considered in the case of a proven technical defect with the file that prevents access or use, and only if reported within 48 hours of delivery. No other exceptions will be made25.
- Custom Products: Custom photo books, albums, or other personalized digital items are also non-refundable and non-returnable unless a manufacturing error or defect is reported within 48 hours of receipt25.
If you have questions about this policy, please contact us before making your purchase.
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